Submitted by James Klim DDS, CADStar Host on 08/25/2016 - 10:26am

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Ask any front office personnel in a dental practice what their biggest stresses are during a week, and chances are most will say no-shows and last minute cancelations. The responsibility to keep a schedule full and productive can cause tremendous pressure. A open hygiene appointment today, could mean a open crown appointment next week.

Every office has to deal with patients canceling at the last minute. In a world as hectic as the one weRead more